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Self Managers Get it Done

April 5, 2012 No comments »

Want to get the job done? Give it to a Self Manager

We are all familiar with the star, the individual that gets it done no matter what. They are the people we set up as models, who daily practice the type of behaviour and performance others shoot for.

Among this select group there is one characteristic they share. The number one competency of top performers in any situation is their ability to self manage on all levels.

Expanding the self management capabilities of an organization brings double digit payback, and more importantly keeps top performers in a company that get’s it – as a bonus stars are drawn to this type of dynamic, exciting environment!

This is a bold statement and is based on core principles that provide a foundation for everyday action and decisions, large and small. Some of them are:
• Making and keeping commitments
• Understanding and accepting accountability
• Understanding and accepting responsibility
• Knowing the difference between accountability and responsibility
• Self Motivation through committed action
• Managing by Effort

In this environment people grow and companies grow because everybody knows the rules of the game. For example, if a commitment is made you can take it to the bank it will be done.

The opportunity is there for everybody to be treated equally since these basic principles are understood and apply to all. The self management culture creates an expectation that each individual will help themselves however if help is needed it is available.

Coaching evolves from supervision to encouraging self motivation through meaningful conversations. Conversations based on ‘asking’ rather than telling.

The result is a culture where a core set of values are applied to all situations and that’s where the power comes from. The expectation to achieve and succeed is a day to day reality.

True Self Confidence is based on knowing what you need to know plus knowing you can trust your colleagues and company to support you and believe in you.

Self Management Culture: Steps to Get There

Conceptually the support at Senior, Middle and Front Line management covers the operational spectrum right to the grass roots support level.

The following developments could serve to keep the momentum going:
1. Determine what the Self Management means (the bullets above are a great starting point)
2. Establish Champions in each of the Management Sectors and also at the front line level – champions would be stronger if recognized formally and trained/certified
3. The Learning & Effectiveness team Certification as appropriate and ongoing co-ordination of overall efforts in support of the programs.
4. Implementation of Lunch and Learn and Monthly ”Cues” types of initiatives to keep the information fresh and the depth of learning ongoing and stronger.
5. Expansion of the concepts and actions related to Self Management ‘throughout the organization’. The concepts become part of company day to day life.
6. Ongoing Support of these initiatives from internal specialists or learning vendors through:
• Certification Programs
• Specific Programs that serve new company initiatives
• Support programs for all levels of employee such as Administration and Materials Management
• Consultative solutions approach to keep initiatives current, flexible and relevant

CEOs and VPs are Brilliant Self Managers, but Can They Coach?

June 23, 2011 1 comment »

Senior Executives are self managers. They are where they are because they are self-motivated, take responsibility and keep commitments. How do you build these characteristics into a company culture? What would it be like to work with people who make commitments every day, and do what they say they are going to do?

Are You Coaching Symptoms?

Your time is prescious. Can you afford to coach symptoms? Much of coaching is case specific. This takes valuable time and a situation-specific approach. Consider the alternative of coaching to key core traits. These are the drivers that make Self Managers so successful.

The secret sauce lies in coaching for Self-Management, not time management or accountability, for example.

The Self Management Culture

All companies self manage to varying to degrees. The range can be from a command and control, completely responsive environment to decision making and progression at the individual level. The question is, which level of self management best suits a given company?

The characteristics that make up a self-managed culture include taking initiative and increased responsibility, being accountable and keeping commitments. By nature this philosophy requires a self motivated perspective for employees.

A Culture where making and keeping commitments and taking responsibility are “normal”

The result of this approach is dedicated, self-motivated employees who are a great fit to the company culture.  They work hard and smart and self manage.  This a performance culture where making and keeping commitments  and taking responsibility are ‘normal’.

The Performance Equation:

Talent  X  Habits  X  Opportunity

(Attitude & Effort)

The Performance Equation represents the core of this philosophy and provides a constant point of reference for managers and employees to use both as a diagnostic and as a guide in planning. It is at the heart of Self Management.

These fundamental pillars are the basis for the recruiting and hiring programs in self managing companies. The result is a consistent process that is in alignment with the self management culture. Hire self managers in the first place. Profiles are adjusted according to the type of self manager required for a given role – eg. more proactive in a sales role, more responsive in a service role.

There is a great opportunity to further integrate self management training into any company system at many levels. SM has proven effective at  in a number of applications however it could well be a fit in a much broader way. Here’s where the leverage comes in.

Leveraging Performance

Where the principles of self management are a fit for a company’s culture and hiring practice, the individuals you are hiring will embrace core principles trained in self management programs. These core principles provide a common language and expectation among employees - for example, if you make a commitment it is fully expected it will be kept.

Integrate Hiring Profiles and Performance Training

The integration of hiring profiles and performance training is a powerful combination. The Self Management Group is an example of a company that has embraced this  approach.

The core principles can be applied to any new skills development and are therefore effective over and over again – they become a part of your employees. This helps managers manage and coach in a consistent manner. They are more effective because there is a clear foundation for meaningful coaching conversations and an understanding of expectations.

Managers Coach More Effectively

Managers are provided with additional employee information – insights they can only get from profiles – to help them coach more effectively. One soccer coach who uses the Sports Pro told me he gained a couple of months in coaching a new team because he understood them that much better.

As I work with more companies and come from a culture perspective it is clear the approach is very powerful and can be integrated into the organization. Where it makes sense it can be ‘white labeled’ as part of the everyday environment.

Please have a look at the following URL as a point of reference from a client perspective. It includes both profile and self management training viewpoints.

https://www.selfmgmt.com/wabout/clientperspective.asp#managing

https://www.selfmgmt.com/wabout/clientperspective.asp

Please share your thoughts on this exciting approach.  Note: Harvard Business Review recently addressed Self Management:

http://hbswk.hbs.edu/item/5507.html

I welcome your call 416-930-6165 or email csutton@selfmgmt.com

Help For Your Home Business – Online Strategies

May 4, 2011 1 comment »

Here’s help for home business strategies. They walk you right through 7 examples of real business. This is practical home business help. The ebook is FREE and valuable! I’m using the leads section for an article distribution campaign right now.

www.theworkathomechallenge.com

This site has a great free e-book, called “7 Six Figure Businesses You Can Start at Home with Little or No Money” and it is great. Their upsell package looks good however I have not test driven it.

Applicant Tracking Systems Get Executive Attention

March 10, 2011 No comments »

I was reading highlights from the Ram Charan book “What the CEO wants you to know: How your company really works” and it connected directly to the Executive Suite.
Money making in business has three basic parts: cash generation, return on assets (a combination of margin and velocity), and business growth.
When we think of the ATS in these terms it is quickly apparent that hiring effiently and in a people-oriented way is not only cost effective, it’s good for business – particularly from the Executive and shareholder perspective.
Hiring the right people for short and long term benefit to the company is the one competitive edge we have 100% control over – it’s very often worth far more than given credit.